Fixing Drive Access Denied in Strada
If you accidentally denied Strada permission to access your drive or folder, don’t worry—you can reset the permissions and re-enable access.
1) Understand What Happened
When Strada first tries to access a new drive or folder, your operating system (macOS or Windows) may ask you to grant permission.
If you clicked Deny (or closed the prompt), Strada won’t be able to read from or write to that drive.
2) On macOS
Open System Settings → Privacy & Security.
In the left menu, go to Files and Folders (or Full Disk Access if you denied full access).
Find Strada in the list of apps.
Check the box next to the drives or folders you want Strada to use.
If you don’t see the drive listed, give Strada Full Disk Access:
Go to Privacy & Security → Full Disk Access.
Enable the toggle for Strada.
Quit and restart Strada to apply changes.
3) On Windows
Open Settings → Privacy & security → File system.
Scroll down to Let apps access your file system and make sure it’s turned On.
Scroll further to Choose which apps can access your file system and enable Strada.
If you denied access to a specific folder or external drive, re-mount it in File Explorer, then re-add it in Strada (via + Add Drive).
Try reinstalling the Agent and grant permissions when prompted.
4) Re-Add the Drive in Strada
Launch the Strada desktop app.
Go to Drives / Media.
Click + Add Drive (or Add Folder) and select the drive you want Strada to access.
Ensure Share this drive/folder is checked.
5) Confirm It Works
Try to open a file from that drive in Strada.
If it plays or downloads normally, permissions are restored.
If not, quit and restart Strada (and your computer if needed).
6) Troubleshooting
Strada not showing in Privacy settings (macOS): Reinstall Strada; the system will prompt you for access again.
Still blocked after toggling permissions: Remove Strada from the list, restart, then re-add permissions.
External drive not listed: Ensure it’s mounted/unlocked in Finder (macOS) or File Explorer (Windows).
The Bottom Line
If you deny Strada access by mistake, just revisit your OS privacy settings, re-enable permissions, and re-add the drive in Strada. Once fixed, your files will be instantly available to share again.