Strada runs on Windows 11.
If you try to install the Strada Agent on Windows 11 and it is stuck initializing, make sure your antivirus software allows Strada to install (the Strada Agent .exe should work fine with Windows Defender).
If you're still having issues, follow the below instructions:
Go to your "Services" application
- Right click "StradaAgentHelper"
- Click on Properties
- Click on the LogOn Tab at the top
- Set it to Local (the top option)
If you're still having issues, please reach out to [email protected] and we'll schedule a time to solve the problem with you live.